New Caledonia Cruising Guide

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E-BOOKS

SAILING, SCIENCE AND ADVENTURE

Enjoy these sailing and science adventures on your ebook reader (available in mobi and epub formats)

Error of Expectations ebook

Error of Expectations €5

Interval of Surprise ebook

Interval of Surprise €5

Megabeast Perception ebook

Megabeast Perception €5

The Complete Series of all three ebooks.

€10

Silk for your mermaid.

Hand Painted silk scarves

Hand Painted silk scarves from this Magic Sea

Support for the Nautical Guide to New Caledonia on Macintosh computers

 

Downloading

How to download the guides

We recommend you get the DVD - same cost - unless you really can't wait 2 to 3 weeks or you are in one of the Pacific Islands other than New Caledonia where you can get the guide directly from Noumea Ocean - at Port Sud Marina in Noumea. Contact Chloe via her website www.noumeaocean.com.

If your computer does not have a DVD player you can transfer the files from a DVD to a USB drive to install the guides on your computer.

If you have a very good Internet connection then do go ahead and download the guides.

1. INSTALL A DOWNLOAD MANAGER PROGRAM.

Due to the very large size of these files you must use a download manager program to avoid problems with the download. A download manager speeds up the download (often by 400%), assures the files are completely downloaded and can check their integrity. If there is a brief server-interrupt during the download (and there is a very good chance of this) the download manager will resume the download without a problem. You'll be glad to have the download manager next time you go to download something from the Internet. Your Mac will automatically try do download the links with Safari - you can be absolutely sure the Safari download will fail to work.

So, before you start the download, go to FreeDownloadManager.com and download and install this excellent, free program (scroll down on the download page for the Mac version).

After you make your payment for the cruising guide you will immediately be transferred to a page with instructions for downloading and installing the guides, your username and password to log into the activation centre to activate the cruising guide and links for downloading.

An email will also be sent to you from rocket-guides.com with the same information and links, detailed download and installation instructions and your password and username to log in to the activation center. If you don't see this email after your purchase, check your spam box.

THE DOWNLOAD LINKS ARE ONLY VALID FOR 72 HRS.

2. DOWNLOAD THE CRUISING GUIDE INSTALLATION FILE

IF THE COMPUTER YOU USE TO DOWNLOAD THE FILE IS NOT THE ONE YOU PLAN TO USE WHEN ACTUALLY CRUISING, COPY THE FILES ONTO A USB KEY AND TRANSFER THEM TO THE COMPUTER YOU INTEND TO USE IT ON. THE GUIDE WILL ONLY BE ACTIVATED FOR ONE COMPUTER BUT YOU CAN PURCHASE A SECOND ACTIVATION FOR YOUR BACKUP COMPUTER.

The companion travel guide does not need to be activated and you can use it on any computer you own.

1. First download and install the download manager.

2. Open the email from rocket-guides.com with the installation instructions. If you did not get one after your purchase check your spam box or use the contact button on the left menu and we will send it again.

3. Long click on the link in the email and select "copy link address"

4. Open the download manager and select the "Add Download" icon. The download manager will pop up a small window showing the download and where it will be saved on your computer. Click OK. When the download is finished a small notification window will pop-up. Click on the Open to start the installation.

The installation file I downloaded does not work

Most people download files of 10MB to 50MB and browsers can usually handle that sized file OK. But when you want to download a really big file - over 100MB - the browser download process can, and often does, fail. This is because during the time it takes to download a big file your connection to the server can be interrupted - either by something your computer decides to do or by one of the multitude of connections between your computer and where the file is stored on a server.

Our guides are very big files - 400 to 500MB - and the chances are that you'll have at least one interruption during the time it takes to download them. So the part that does download won't work and you'll need to start over again - and again.

To download the files without problems and to speed up the download you need to first download and install a free download manager.

For Macintosh computers we recommend you download: Mac-Downloader

Restart your computer after the download manager is installed.

After the download manager is installed and you have restarted the computer right click on the installation file link in the email sent to you when you purchased the guide and and select "Copy Link Address" which will put the link address into the computer's clipboard.

FreeDownloadManager will detect the link in your clipboard and offer to start the download. Quick OK and the download process will begin.

There will be a small desktop button showing the active download. After it is finished, click on "open" or "folder" and double click on the downloaded file name. The installation will begin.

I used a download manager but had problems

Did you get an error code saying "access denied. Invalid user space name or password"?

The download connection must have stopped for more than the allowed interval.

OK, let's see if we can fix it.

Perhaps your computer went to sleep because nobody was using it.

Check your power settings to be sure it is not going into standby mode when you are not using it.

To do this, click on the apple icon and select System Preferences then click on the lightbulb icon that says "Energy Saver"

power settings

On the top of the Energy Saver settings window select Power Adapter and make sure the Computer Sleep and Display Sleep are both set to "Never" and uncheck the Wake for Wi-Fi and Enable Power Nap check boxes.

You can reset these power settings to the default after you have downloaded the files.

Click OK. and OK to close the options box.

Begin the download process again, don't resume, restart. Keep an eye on the active download desktop indicator.

If the speed drops to zero and stays there for any length of time make sure you are still connected to the internet and, if not, fix the internet connection problem as quickly as you can. If the download indicator does not automatically begin showing the download speed again, open the downloadmanager window and click on the pause button. Then, after that changes to a play icon, click the play icon to resume the download.

 


Installation and Activation

Installation and Activation

INSTALLATION

1. Click on the Apple Icon and select System Preferences / Security & Privacy



2. Click on the Padlock and log in to make changes then select Allow Applications from Anywhere.

3. Click OK to save the change and then click on the back arrow to return to the System Preferences page.

If you don't see the "Anywhere" button you must have MacOS Sierra version 10.12 or above. Apple has decided to prevent you from running apps that are not sold on their store or from developers who do not pay them the annual developer's fees.

4. Click on the App Store icon in the System Preferences window and click OFF the checkmark next to "Automatically check for updates". Otherwise Apple will, without asking you, change your security settings back to the defaults. Also the updates will be taking up your valuable bandwidth downloading without your knowing it whenever you manage to connect to the Internet while cruising. But mostly, Apple's updates can break existing apps - like the cruising guide - and you don't want to do that when you need your guide the most. Turn auto updates back on when you are finished with your cruise.

mac update


4. Double click on the installation file INSTALL-MAC-NEWCALEDONIA-CRUISING.

5. Put your cursor over the anchor and press down on the trackpad, slide your finger to the right while continuing to press down. This will move the anchor over the blue "Applications" folder. When the anchor is over the folder lift your finger off the trackpad. The application will then be copied into the applications folder.
(IF YOU DON'T DO THIS STEP YOU WILL GET A "LICENCE CODE IS DAMAGED" NOTICE WHEN YOU ATTEMPT TO ACTIVATE THE GUIDE IN THE NEXT STEP")


ACTIVATING THE CRUISING GUIDE

1. Open your Internet Browser (Safari or Chrome) and check to be sure you are connected to the Internet.
2. Open the email from enjoying@rocket-guides.com sent to you when you purchased this DVD to get the username and password to log into the activation site.
3. On the task bar (bottom of your desktop screen) click on the rocket ship to open the screen showing all your applications. You might have to swipe your fingers from right to left on the trackpad to move to the last screen where you will find the anchor icon for NEWCALCRUISING.
4. Double click on the anchor icon and a registration window will appear.


4. Click on the "Get Code" button. This will open the activation page in your Internet Browser. You might have to move the registration window to one side to see the login fields.
5. Log in with the username and password from the email.
6. Click on the select code button to highlight the license code and copy it using the Command+C keys.


7. In the registration window click on the "Unlock" tab and paste the license code into the form. Then add your username as shown on the activation site.

The guide will work on that computer unless you change something drastic (like the hard drive).

If the guide does not open after you install it properly, read the section below on Activation Problems for how to get it working.

I don't have the login username and password

If you purchased the guide online you were sent an email from activate@rocket-guides.com with the activation information. If you did not get it, use the contact link in the menu to the left to send an email asking for another email. Be SURE to use the same email address you used when you purchased the guide.

If you purchased the guide from a bookstore or agent they should have given you the username, password, and activation instructions. If they failed to do so, contact them and ask for the activation information.

My cruising computer can't go online.

This is complicated so if there is any way your crusing computer can go online do it that way. But if it really can't access the Internet you can get the activation key from another computer that can go online (eg from an Internet Cafe or tablet) .

Here's what you need to do.

1. Insert a USB drive into your cruising computer. Open a txt file with notepad.

2. Start the cruising guide program and when the registration window appears, highlight and copy the hardware code (it will look something like A106-6409-N) shown on the bottom border of the registration window. Paste this into the text file.

3. Type the website address ncvan.us/nclogin into the txt file.

4. Open the email from rocket-guides.com with your username and password. Copy these and paste them into the text file and save it to the USB drive

5. Open the txt file on a computer that can go on the Internet.

5. Go to ncvan.us/nclogin, log in using your username and password.

7. Click on the link to activate the guide on a Mac from another computer.

8. Copy and paste the hardware code into the text box and click OK.

9. Copy the activation key and paste it into your text file then save it back to the USB drive.

10. Insert the USB key in your cruising computer, open the txt file and copy the activation key.

11. Start the guide, click on the unlock tab on the top of the registration window, and paste the activation key in the appropriate text box. Also enter your username - normally it is your email address, but if you bought the guide from a dealer it will be the username that you got from the dealer, not your email address. Then click OK.

 


Activation Problems

I activated the guide but when I try to run the guide I see a notice LICENCE CODE IS DAMAGED.

You missed step 5 in the installation process and have tried to start the guide from the installation file, not from the applications folder. Click on the Installation and Activation menu item above and try step 5 again. This will install the guide in your applications folder.

Once you have done that, eject the installation program and use Finder to go to the Applications Folder, scroll down to the NEWCAL CRUISING folder and double-click on that to open the folder, then double click on the NEWCALCRUISING.app to start the program and register the activation code.

I activated the guide but when I click on the icon it does not run.

If you have successfully activated the guide but when you click on the icon or double click on the app in the Application Folder there is a pause but the guide does not run there are a couple of possiblilities.

1. If Apple has updated the operating system without telling you it might have changed the security permissions back to only run apps downloaded from the Apple store. See the Installation and Activation section above to review how to check this.

2. If that's not the problem, try these work-arounds that might get it to run.

Use Finder to navigate to the Applications Folder. Scroll down to NEWCAL CRUISING and double click on the folder icon to open the folder.

Two-Finger click on the NEWCALCRUISING.app and select open.

Didn't work? Two-finger click on NEWCALCRUISING.app and select Rename from the window. Rename the app to NEWCALCRUISING-1.app

Double click on the renamed file. If it runs, you will need to long click on the file name again and select "Make Alias". You can then delete the old alias icon from the menu bar and drag the new alias to the menu bar.

Still not working? OK, two-finger click on the file and select Copy "NEWCALCRUISING" then two finger click on the desktop and select Paste Item to paste the file onto the desktop. Double click on the desktop icon and it should run. You could also copy and paste the file into your documents folder and drag the program icon onto the menu bar to create an icon on the menu bar.

My old computer died so I can't uninstall the license from it

If you purchased the guide after April 2012 log into your online membership page at ncvan.us/nclogin with your username and password.

Scroll down to order a second license.

If you do not have the email or a username and password to log in, use the contact menu item on the left menu bar to request access to the online membership page where you can update your guide and order a second license. Be sure to use the email address you used when you purchased the guide or the username given to you if you purchased the guide from an agent.

If you purchased your guide before 20 April 2012 and would like to update to the latest version (huge number of corrections and additions and better user interface) you can download the update for Euro 35.00 or order the latest edition on DVD for Euro 49.50 (mailing and handling included).

NOTE: We are no longer able to reactivate guides published prior to April 2012 so if you have a new computer or have made major changes to your computer and the guide requires re-activation you will need to update to the latest version.

On the checkout form be SURE to include the serial number printed on your cruising guide program label or the original PayPal transaction number. If you don't have a serial number or PayPal transaction ID, email us a photo of your proof of purchase using the email address you used when you purchased the guide.

Upgrade DVD for the New Caledonia Guides ----------- Euro 49.50

Enter the Serial Number printed in red on your New Caledonia Cruising Guide disk label or your order number from a download, then click the Buy Now button to purchase the upgrade DVD of the latest version of the cruising guide and the tourism guide to New Caledonia for Euro 49.50.

DVD Upgrade

Serial Number:

 

Download the Upgrade for the New Caledonia Guides ------------ Euro 35

Enter the Serial Number printed in red on your New Caledonia Cruising Guide disk label or your download email PLUS Windows or Mac then click the Buy Now button to purchase a download for the upgrade to the latest version of the cruising guide and the tourism guide to New Caledonia for Euro 35.00.

DURING CHECKOUT INDICATE IF YOU WANT WINDOWS OR MACINTOSH FILES IN THE COMMENTS BOX.

Download Upgrade

Serial Number:

My computer had a major repair and the guide no longer works

The license is able to detect which computer it is on by detecting hardware and software parameters. If you change your DVD Drive or hard drive or install a new operating system the registration box could appear again.

Contact us (use the contact menu item on the left menu bar) with an explanation of what you changed on your computer and the hardware number now showing in the registration box. We will be able to determine if it is the same computer and what has changed.

I would like to update to the newest version

During 2011 to 2014 we revisited all the anchorages in new caledonia and added new photos,GPS route information, new anchorages and many other new features.We are constantly cruising in New Caledonia and update the guides with many improvements. Check on our Google+ page for up to date notices to mariners and information on the latest versions.

If you purchased your guide after 20 April 2012 you can visit your online membership page ncvan.us/nclogin to upgrade to the newest version.

If you don't have the email use the contact link in the left menu bar to request access to a New Caledonia Cruising Guide membership page where you can update your guide to the latest version by download or new DVD. Be sure to use the email address you used when you purchased the guide or the username given to you if you purchased the guide from an agent.

If you purchased your guide before 20 April 2012 you can update to the latest versions of the cruising guide and the tourism guide using the order forms below. We no longer support versions prior toe April 2012.

On the checkout form be SURE to include the serial number printed on your cruising guide program label or the original PayPal transaction number. The upgrade will not work with your existing license but you can now activate online so it is much faster and easier.

Upgrade DVD Euro 49.50

Enter the Serial Number printed in red on your New Caledonia Cruising Guide disk label or your order number from a download, then click the Buy Now button to purchase the upgrade DVD of the latest version of the cruising guide and the tourism guide to New Caledonia for Euro 49.50.

DVD Upgrade

Serial Number:

 

Download the Upgrade for the Guides Euro 35

Enter the Serial Number printed in red on your New Caledonia Cruising Guide disk label or your download email then click the Buy Now button to purchase a download for the upgrade to the latest version of the cruising guide and the tourism guide to New Caledonia for Euro 35.00.

Download Upgrade

Serial Number:

 

Upgrade Both the Vanuatu and New Caledonia Guides Euro 85

Enter the serial number(s) of your guides and click the buy now button to purchase the latest versions of all 4 guides on DVD.

DVD 4 Guide upgrade

Serial Number:

 

Download the upgrade for the Vanuatu and New Caledonia Guides Euro 70

Enter the serial number(s) of your guides and click the buy now button to download the latest versions of all 4 guides.

Download 4 Guide upgrade

Serial Number: